Times are changing

Reflecting on changes sweeping through the processes. I found few things refreshing

1. I am sunbscriber of the SBI life insurance (don’t ask me how I got entangled) and needed to pay delayed premium this year June. I got the premium advice of May in June end and was dated February. So I had little expectation about efficiency and was worried more about lethargic “level of service” which will be offered when I call up to get status and how to fix it. To remedy the situation I called up the service center which was closed but it mentioned a web address to go on and find more information. On the web SBI has massive spread of real estate in terms of various websites. Getting access to the right one (intuitiveness is lacking in most of them) and finding out contact mail was not easy but what did surprise me was the detailed email which mentioned the minimum amount, place to deposit and detailed information.  Sweet. If nothing else somebody there is working hard to ensure customer remains with them for longer.

2. Packing & Moving : India is surely changing. In most part of the life I have experienced moving/packing being part of the armed forces family. Cutting off the friends/relations, experiencing the thrilling move in train (mostly) or 3-tonner(local houses move) became more of a norm through the growing years. The intercity move was co-ordinated well with father booking the tickets and mom packing up everything neatly easy to be picked up 2 people anytime. We also learnt not to accumulate (lately lost the art of convincing – how one does not need the stuff).  But moving as civilian once father retired was always a pain and I dreaded the move in the city or out of the city(we did shift 3 times before we settled down at malmaruti extension). I have already done one move from Belgaum to Bangalore and this one should be hopefully last one into “permanent” address. After the ease of moving and packing in US, I was dreading this move but sweetly surprised to find “directory of household movers” , aquapm, goel etc. One could reach them through the sms or otherwise. Only challenge being what kind of people will be brought in to move the stuff. Which for some strange reason is “basis” of unknown fear since normally move is done with friends and family help. I decided to call few of them to get more information and got good rates. Now the experience starts – will post back later the update.

Filed under: Moving, Service Experience

Daily life chores – buying an apartment, real fuel efficiency

In general I agree with Angrez’s post. I found Shell to be more reliable and providing generally better mileage, My worry being most of the vendors provide adulterated and less gas for the money. I had the tiff with Indian Oil/Bharat petroleum – made complaints too – but to no avail, I shifted to Shell/Reliance. Unfortunately Reliance’s Highway based bunks are as bad, they do not accept credit cards, do not provide really good quality stuff. This is more true for “questionable” places or “places with reputation”. In general – Reliance’s A1 centers are clean, spacious. I have not gone in the night but would think they are generally more better than regular petrol stations.

The government (Indian oil/hindustan) don’t even care for complaint and generally threaten too as they know no action ever will be taken. I really wished there was instant feedback system for the service and way to measure the quantity but alas that does not work yet.

 While buying an apartment I found the tips today and quite liked it.

Filed under: Buying apartment, Moving, Service Experience

Hello world!

I am moving from my old home . I need ability to create clean simple blog entries. Let us see how long wordpress effort lasts. 

Filed under: Moving